E-commerce
Received
New order
The customer completes a purchase in the online store.
HOW AUTOMATION WORKS
One order. Several automated steps.
Connect your online store, customer data, and communication. Routine tasks can then run automatically, at the right time, without manual retyping.
CRM
Synchronized
Customer updated
The order and customer data are synchronized with CRM.
Automation
Active rule
Condition check
The system evaluates the order status and prepares follow-up actions.
Email
Separate follow-up
How happy are you with your purchase?
After delivery and a configured delay, a review request is sent when its sending conditions are met.
Recommendation
Separate follow-up
You may also need
Later, the customer can receive a relevant recommendation based on the purchase.
01 / 05
The customer completes an order.
- 01The customer completes an order.
- 02The information is automatically written to CRM.
- 03The system checks conditions and schedules the next steps.
- 04After delivery, the customer may receive a review request.
- 05Later, you can recommend related products.
PRACTICAL EXAMPLES
Where can automation help?
Choose an area and explore situations that can be simplified around your systems and business needs.
Remind customers about an unfinished purchase
Follow up carefully when a customer leaves a checkout before completing the order.
Collect more customer reviews
Ask for a product review at an appropriate time after delivery.
Recommend products customers may find useful
Suggest suitable accessories, complementary items or timely replenishment after a purchase.
Welcome new customers automatically
Prepare consistent onboarding after a signup or subscription.
Reconnect with customers who have not purchased recently
Select inactive customers and prepare relevant communication.
Keep unfinished sales opportunities moving
Watch proposals and enquiries that have not received a response.
Notify customers when a product is back in stock
Alert interested customers when product availability changes.
Keep customers informed about their order
Send a clear message when an important order status changes.
Find orders that need attention
Flag incomplete or unusual orders for human review.
PROCESS
How does the collaboration work?
We discuss your process
We identify what is handled manually today and where avoidable complications arise.
I propose a solution
We choose automation that fits your needs and budget.
I build the automation
I connect the required systems, implement the logic and test the solution.
We launch and refine it
We verify the flow in practice and adjust the next steps where needed.
LET’S TALK
Not sure what your company could automate?
Tell me what is holding your business back or what you would like to take further. We will discuss your goals, possible solutions, and the next steps.